ADA Compliance
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact: Will Franke, Building Official, Phn: 904.825.1065, Fax: 904.209.4335, Email: wfranke@citystaug.com; or Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: tgrant@citystaug.com. You may also write either of these contacts at City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email: ptimoney@citystaug.com; or woperators@citystaug.com, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

The St. Augustine & St. Johns County
Visitor Information Center . . .

Where Every Visit to St. Augustine Should Start

For half a century, visitors to St. Augustine have made the St. Augustine/St. Johns County Visitor Information Center their first stop upon arriving in the Nation’s Oldest City. Commonly known as the “VIC,” the center offers information on special and cultural events, brochures and guidebooks for the area's attractions, clean restrooms, a gift shop.

In addition, the VIC is staffed with friendly fully licensed tour guide hosts who gladly share information on attractions, museums, tours, accommodations, restaurants and unique shopping opportunities. The VIC is where a St. Augustine vacation begins, whether you plan to stay a day, a weekend or an entire week.

The Visitor Information Center (VIC), located at 10 S. Castillo Drive (32084) is open 364 days a year (closed Christmas Day), from 8:30 a.m. to 5:30 p.m.

Adjacent to the VIC  is the Historic Downtown Parking Facility, a 1,200 car facility that has proven to be visitors' favorite location for quick-and-easy parking. Open 24 hours a day every day of the year the parking facility is convenient to St. George St. and San Marco Ave. as well as the Castillo de San Marcos National Monument.

Parking at the facility is $10 per vehicle per entry. Current handicapped permits are honored and can park for no charge. Office hours at the HDPF are 7:00am to 9:00pm. For more information or to purchase permits, call the office at 904.484.5160.

  • Click here for a map to the VIC and parking facility.

Overnight Parking

By permit only, overnight parking of RV’s, tour buses and trailers is available in the lot designated for such vehicles on Riberia Street. The permits are $26.50 ($25.00 plus $1.50 sales tax) and are available at the parking facility office. The City is not responsible for the security or safety of vehicles parked in the lot and camping is not allowed. 

Handicap Parking

For a map of handicap parking locations, click here.

The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. To notify the city regarding accessibility concerns contact: Will Franke, Building Official, City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210, Phn: 904.825.1065, Fax: 904.209.4335, Email: wfranke@citystaug.com.

Click here to learn about other parking options in downtown St. Augustine.

Need more visitor info

For additional visitor information, visit the web site of the St. Augustine, Ponte Vedra and the Beaches Visitors and Convention Bureau at www.FloridasHistoricCoast.com.

 

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